Terms of service
Overview
This website is operated by Trailvico. Throughout the site, the terms “we”, “us”, and “our” refer to Trailvico.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree with these terms, you may choose not to use our website or services.
Company Information
Trailvico is operated by Baoding Yunxi Luggage Manufacturing Co., Ltd., a company established in 2023 and located in Baigou New City, Baoding, Hebei Province, China.
We focus on providing practical backpacks designed for everyday use, commuting, and business travel.
Use of Website
By using this website, you confirm that you are at least the age of majority in your jurisdiction.
You agree not to use our website or products for any unlawful or unauthorized purpose and not to violate any applicable laws or regulations.
Products and Descriptions
We aim to provide accurate product descriptions and information.
However, we do not guarantee that all product details, images, or content on the website are completely accurate, complete, or free from errors.
We reserve the right to update, modify, or discontinue products at any time without prior notice.
Orders and Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Errors in product information or pricing
- Suspected fraudulent or unauthorized activity
If an order is canceled after payment has been made, a refund will be issued to the original payment method.
Pricing and Payment
All prices are listed in USD unless otherwise stated.
We currently accept PayPal as our payment method.
We reserve the right to update pricing or correct pricing errors at any time without prior notice.
Shipping
Shipping terms, including delivery areas, processing times, and estimated delivery times, are described in our Shipping Policy.
Delivery times are estimates and may vary depending on location, logistics conditions, and external factors.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please refer to that policy for full details regarding eligibility, process, and conditions.
User Responsibilities
You agree to provide accurate and complete information when placing an order.
We are not responsible for delays or issues caused by incorrect or incomplete customer information.
Third-Party Services
Some services, including payment processing, are provided by third-party platforms such as PayPal.
We are not responsible for the content, policies, or practices of these third-party services.
Intellectual Property
All content on this website, including text, images, and design elements, is the property of Trailvico and may not be used without permission.
Limitation of Liability
To the extent permitted by law, Trailvico is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
Our products are intended for general everyday use, and customers are responsible for proper use.
Changes to Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website after updates means acceptance of the revised terms.
Contact Information
If you have any questions about these Terms of Service, you can contact us:
Email: service@trailvico.com