Privacy policy

Overview

This Privacy Policy describes how Trailvico collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.


Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via PayPal)
  • Order details and purchase history

We may also collect basic device and browser information to help improve website performance and user experience.


How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website and services
  • Comply with legal and regulatory requirements

Payment Processing

All payments are processed securely through PayPal.

We do not store or have access to your full payment card details.

Payment information is handled directly by PayPal in accordance with their privacy and security policies.


Cookies

Our website may use cookies to improve user experience and website functionality.

Cookies help us understand how visitors use our website and allow certain features to function properly.

You can disable cookies through your browser settings if you prefer.


Information Sharing

We do not sell or rent your personal information.

We may share limited information only with trusted third parties when necessary to:

  • Process payments (e.g., PayPal)
  • Fulfill and deliver orders (shipping carriers)
  • Comply with legal obligations

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.


Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)

To exercise these rights, please contact us using the information below.


Data Retention

We retain order information for record-keeping, customer support, and legal compliance purposes.

Information is kept only as long as necessary for these purposes.


Third-Party Services

We may use third-party services such as PayPal and shipping providers to operate our business.

These third parties have their own privacy policies governing how they handle your information.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.


Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: service@trailvico.com